Canadian Superbike… Follow-up To My Rant

In my rant last December about the Canadian Superbike series, I mention that I had tried to reach out to influentials before I ever considered writing a blog story. But nobody wanted to talk to me about it. I get that a lot.

So, when I did set about to ‘rant’ about Canadian Superbike, I can honestly say that my goal was that one or two people of influence would actually reach out to me, and that we’d get together to talk about the current state of professional motorcycle road racing in Canada.

I had set my goal too high… well, not just too high, but out of sight.

Apparently, just about everyone involved believes that the current state is “just fine… thank you very much”. Certainly, everyone involved who has the power to make change believes that. Of course, there is every possibility that right this minute, behind the scenes, major positive changes are being crafted.

Or not.

Here is a summary of the feedback that I did receive. And let me preface this by saying that I do know that the original blog story was sent (not by me) to most, if not all, of the stakeholders in motorcycle road racing in Canada. OEs, sponsors, suppliers, riders, media, etc. I cannot confirm that they all read it, but the few I spoke with sure had. I am not going to name names here, but here’s a summary;

1. I got a phone call from a vendor to the series. This well-known gentleman was really disappointed with my approach and felt that if I would have reached out to the series organizers in advance, that they would have listened to me. I can tell you that my conscious is very clear on this point. I attempted to do exactly that, at least five times in 2010, and never got the call. But imagine if I did speak to them… “Hey I believe that the responsibility of the CSBK series is to generate CONTENT.  This content is to be used as an AUDIENCE AGGRAGATOR for its STAKEHOLDERS.“ Can you imagine the reaction that I would have got? This well-known gentleman who provides services to the CSBK series – maybe for a fee, I do not know – felt that the series was very well run. I guess the takeaway was that I don’t know what I am talking about. I get that a lot. That was in December and I have never heard from him again.

2. I spoke to a rider in the series. One of my points in the rant was that if the series does not provide enough value for the motorcycle industry to support it, don’t even think about going outside the industry for sponsors. This rider felt this is a valid point. I do not get validation very much. I have stayed in touch with this rider and have offered to be a sounding board for sponsorship ideas and brainstorming and we do that from time to time.

3. I spoke with someone who works for the Canadian head office of a motorcycle company. He admitted to reading my blog story, but you could see immediately that he was thinking; “Why did I admit that??” It was a very awkward moment for sure. He definitely did not want to talk about it, but he did say one thing that I found incredible. He said something like: “You know Jim, the motorcycle companies here in Canada are just not big enough to put money into racing.” I asked him to please consider what he had just said. I told him that “no motorcycle company in Canada should EVER put money INTO racing. None. Ever.” I suggested to him that “Canadian motorcycle companies should be investing in targeted marketing communication programs. These programs should use racing as proof-of-concept for their quality, service and performance messages. These programs should be designed to sell motorcycles, be trackable and sustainable, and there should always be a positive return on investment so that these programs never go away – even in the toughest of times.” He didn’t want to talk about it. I get that a lot.

4. I spoke to another individual who responded with this: “You seem angry….”. I confirmed this – “Hell yes, I’m angry. Motorcycle road racing is fantastic and I am angry that nothing is being done to stop its decline”. I agree that I need to chill out.

5. While at the Toronto Motorcycle Supershow out at the airport, another gentleman who is known and respected in the industry approached me and told me that one of the series organizers was at the show, and that he wanted to talk to me. “Super…. anytime…” was my response. This series official was 30 metres away from me at the time and that was as close as we got. I get that a lot.

6. And finally there was this from someone who has been around the Canadian motorcycle road racing scene for 30 years; “I hate to say it but the WHOLE thing needs to end and be reborn or it’s just going to be a further decline.”

That’s about it.

I readily admit that I need stop pissing and moaning OR do something about it. Well, what can I do? I now have 11 pages of notes with ideas and concepts, designed to not only resurrect motorcycle road racing in Canada, but globally. This is not a Canada-only problem. All motorcycle road racing worldwide could use more audience, more value for sponsors and increased return on investment right? While everyone is thinking about “cutting costs”, I am thinking about “increasing value.”

I am not suggesting that I am going to start a new, competing – for now – Superbike series here in Canada. To do that, I’d need the entire industry to come together to share new ideas and a fresh perspective, and certainly, they’d need to have open minds. They would have to leave “Because that’s the way we’ve always done it.”… at the door.

But… they’re not going to listen to me. I get that a lot.

And, In case you missed it, here is my original rant.

Jim

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Canadian Superbike – My Take!

** I originally wrote this on December 14, 2011. I am working on a follow-up blog story to let you know the outcome of this; my take on Canadian Superbike. Any guesses on the feedback that I received? Stay tuned… **

When Parts Canada announced that they were pulling the plug on Canadian Superbike, I have to say, I got pretty excited. I felt that this was finally going to be the impetus needed to change the sport. To me, Parts’ decision was much more impactful than that of an OE, or other sponsor. Think of it as ‘creative destruction’… a process where a shock to the status quo leads to positive change for the future. Clearly, the sport was broken, and I thought… “Finally!!… this is great – here we go.” I immediately reached out to some influentials that I knew and expressed my desire to talk to someone…. anyone. And I got some names, and I tried… but no one seemed to have the energy or enthusiasm that I had, and as time passed, so did my energy and enthusiasm.  The attitude was either indifference, or that “nothing is gonna change”.  If someone would have listened to me…. here is some of the propaganda that I would have spewed…

1) What is the responsibility of the Canadian Superbike Series?

The responsibility of the CSBK series is to generate CONTENT.  This content is to be used as an AUDIENCE AGGREGATOR for its STAKEHOLDERS.

Let’s identify the stakeholders:

– B2B companies that are endemic to the motorcycle industry

– B2C companies that sell motorcycle-centric product to consumers

– Media that is endemic to the motorcycle industry

And…. let’s identify the audience:

– B2B – Decision-makers who manufacture, distribute, sell or buy endemic products

– B2C – Fans/spectators of motorcycle racing (consumers of CSBK-generated content)

– B2C – Consumers of motorcycles and associated products

– B2C – Consumers of non-endemic products and services

And finally… the content providers:

– Team owners

– Professional racers + support staff

– Promoters

– Race tracks

So, to summarize; it is the responsibility of the CSBK series to deliver great content that builds and sustains ‘audience’ which can be monetized and measured. Period. Think about properties that are successful, and you’ll quickly identify they are very good at delivering on the responsibility of being an audience aggregator.

Let me use this in a sentence… “Maple Leaf Sports and Entertainment used great content to grow a large, measurable and sustainable audience. This large, measurable and sustainable audience was desirable to all of MLSE’s stakeholders. ALL OF THEM. The content was so effective as an audience aggregator that the two largest distributors of content in Canada, namely Bell and Rogers…. bought it all…. for $1.32 billion.”

Now… let’s talk content.

First, when you think about the NHL, NFL, MLB. MLS.. etc., the game has fundamentally stayed the same since their inception. The size of the playing fields are the same, and for the most part, the rule books have not changed. There have been tweaks to the rules to make the content better for the audience… such as the NHL’s regular-season overtime and shoot-out rules. But in general terms, the content generated by these sports is the same.  They have not changed the content – they changed the experience with the content.

The exact same thing is true with professional motorcycle road racing. The content is the same as it has always been.  In fact, it’s fantastic!

So…. as other pro sports have used their (same) content to create multi-billion dollar enterprises, CSBK, using its (same) content, cannot generate enough audience to justify participation from Kawasaki Canada? (as an example)

The point that I am trying to make here is that you do not have to change the content. Professional motorcycle road racing in Canada has all of the elements in place that are necessary for success. It is already FANTASTIC CONTENT.

So, what has changed with the stick + ball sports? The quick answer is; “everything else”. They have completely changed the stakeholder, audience, customer and fan experiences with their content.

While the CSBK ‘executives’, the tracks, the promoters, the teams and the riders were all out “looking for sponsors”… MLSE was out “looking for value”. Think about that for a moment….

One of the people that I did speak with suggested that what CSBK needed right now was a big non-endemic title sponsor. I don’t disagree that this would be great, but think about it this way; If you run a professional motorcycle racing property, and the motorcycle industry cannot find enough value to participate, how is $$$ from a non-endemic sponsor going to fix anything? You might argue… “Well, Winston did it for Stock Car Racing…” This is an undisputable fact for sure, but this is not 1980…. there is absolutely no way that you can have that conversation because everything has changed. Everything. You continue to argue… “But if Red Bull came in and ‘promoted’ the series, more people would see how fantastic it is, and more people would buy tickets to the races, watch on TV and buy stuff…” Balderdash!!…. Millions and millions and millions of Canadians have been exposed to Superbike Racing in Canada in one form or another and didn’t come back. Exposing the same product, in the same way, to a new group of people will not have the desired effect – that being to attract and retain sustainable audience.

When Mopar was announced as the new title sponsor for CSBK at the Toronto Motorcycle Show, a series official actually said something like: “When companies see that Mopar has come on board, perhaps now they’ll take a look as well.” Take a look at what??? This is like inventing a widget and taking it to market year-after-year with no one buying it. And, instead of modifying the widget, the answer is to show the defunct widget to ‘different’ people. Really?

So, I do not think this is a content issue. Sure, we need more teams and riders, and better teams and riders… but we do not need to change the rule book as it pertains to sporting regulations. Technical regs absolutely need to be modified from time to time to match consumer-driven decisions with OEs, but if the goal is “world-class motorcycle road racing”… everything is in place for that.

So… if I was large and in charge…  here is where I would start…

1)   Admit there is problem. This is the biggest problem…. getting the prideful people in charge to admit that there is, in fact, a problem.

2)   Stakeholder input. Talk to everyone identified as stakeholders above and ask them what they want from the series. They’ll use different words, and descriptions, but their answer will be “audience”. It’s just that the audience to Parts Canada is different than the audience to Honda Canada, which is different to the audience of TSN SportsCentre. Not much… but it is different. Talk to them. Get it defined. Make a plan WITH EACH ONE to capture, sustain and monetize THEIR audience using CSBK content.

3)   Capture, package and deliver the content – differently. This is critical. The content is good – we’ve established that. It stays the same. How it is captured and distributed determines size and scope of measurable and sustainable audience.

4)   Sponsors: STOP looking for sponsors and start looking for value. You need to do an asset audit. When you discover value – sponsors will come. It’s magical.

5)   Audit your human resources: Step #1: Re-read the definition of insanity. Do you really expect the same people who got you into this mess to get you out…. by doing the same ^&$%ing thing??

6)   SWOT analysis. Do you know why major, successful corporations still do SWOT analysis?? Because it works. Capitalize on your strengths. Eliminate your weaknesses. Act on your opportunities. Neutralize your threats.

7)   Write a 10-year Strategic Plan. Realistic. Sustainable. Year-on-year growth in everything measurable. Innovate. Include flexibility to change with your audience.

In conclusion…

1) To those people that are charged with organizing professional motorcycle road racing in Canada, you need to take your responsibility seriously.

2) You need to understand, appreciate and respect your impact on motorcycling in Canada – positive and/or negative and/or indifferent.

3) You need to understand, appreciate and respect your impact on Canadian motorcycle racers – positive and/or negative and/or indifferent – especially those that have the ability go on to World Championships at the highest levels of the sport. (Maybe one day, you’ll be the highest level of the sport)

4) Treat people… and make decisions… and take actions,… that will result in your induction into the Canadian Motorcycle Hall of Fame, the Canadian Motorsports Hall of Fame, and the Canadian Sports Hall of Fame as well as put you on the front of the sports, business, lifestyle, automotive, motorcycle and technology sections of all of the national media outlets.

5) You need to OVER-DELIVER in everything tangible and non-tangible, in everything measurable and non-measurable… to EVERYONE defined as audience, stakeholder and/or content provider above – with NO exceptions.

6) You must become the envy of sports marketers and content producers world-wide.

All it takes is the right people doing the right things. Simple.

Good luck

My Weekend with Hendrick Motorsports

Being involved in auto racing for over 20 years gave me opportunities and experiences that I could have never imagined possible.

One of the most incredible experiences happened in the fall of 2004 – courtesy of Hendrick Motorsports.

In early 2004, I had joined Formula BMW USA and had taken on overall series responsibility. Soon after the series was announced, Tom Purves, who at the time was Chairman & CEO of BMW North America, called his friend – one of the most successful BMW dealers in the USA – Rick Hendrick and asked him to participate in this new series. I am not privy to the conversation(s), but when the series debuted at Lime Rock Park in the spring of ’04, there was one open-wheel Formula BMW race car on the grid owned by NASCAR icon – Rick Hendrick. Mr. Hendrick didn’t own the team that operated the car, he just owned the car and was listed as the car owner. The driver of the car was Brian Frisselle (who now competes in Grand-Am in a Daytona Prototype), the sponsor on the side of the car was Lowe’s, and the car number was 48.

My contact at the Hendrick Motorsports was Christian Smith who is Mr. Hendrick’s right hand man.

As the season went on, I would send results, pictures, media coverage and other info to Christian and we would talk from time to time about how the series was doing. Through Christian, we arranged to have representatives from Lowe’s at the Elkhart Lake event, where we showed them the marketing assets available through our series, and the series that we supported.

Sometime in the summer of 2004, Christian contacted me and invited me to be the team’s guest at any NASCAR Sprint Cup race on the schedule that I wanted to attend, as a ‘thank you’ of sorts for their experience with our series. I selected the October Charlotte race.

I flew into Charlotte on Thursday night of the race week. The Busch race was Friday night, and the Cup race was Saturday night. Christian was to pick me up at my hotel on Friday morning, which he did, and we headed for the race shop.

Christian took me on an extensive tour of the Hendrick Motorsports compound which included the engine and fab shops, the shops for the Cup teams and the Hendrick Museum. At the time, the 24 & 48 teams were in the same shop and we did get the chance to chat with Jeff Gordon as we went through. Chad Knaus also took time to say hello and express his delight with his brand new BMW.

As we went through the Museum, there was an area that was completely blocked off. Brian Vickers was doing a television commercial and promos for GMAC – one of his sponsors at the time.

This tour took the better part of the day and we ended up back at the administration offices. Our schedule now was that we were going to meet with Mr. Hendrick and then go with him over to the track to watch the Busch race.

After a nice conversation with Mr. Hendrick in his office, he said “Alright… let’s go”, and those three words set off a choreographed series of events worthy of induction into the “Time Management & Schedulers Hall of Fame.”

First, we left the office through a rear door and entered a garage with a black BMW X5. With Mr. Hendrick at the wheel, we left the garage and I assumed we were driving to the track – which is maybe one mile away. I was mis-guided. We actually drove about 100 yards and stopped in front of a helicopter that has obviously just landed. Whenever the conversation of helicopters had come up, anytime in my life, I was adamant that I would never, ever get on a helicopter. Before I knew what had happened, I was strapping into a helicopter! There was the pilot – an ex-military pilot (of course) – and there was one other gentleman – the Chairman of Lowe’s. The flight lasted 45 seconds. I was petrified. That was my first, and last, ride in a helicopter… or was it?

When we landed, there were two black Chevy SUV’s at the ready. Mr. Hendrick, Christian and I got into one, and the Chairman of Lowe’s – the other. The paddock gates opened, the seas parted and we were wisked to Mr. Hendrick’s motorcoach.

When we went into the coach, we immediately sat at the kitchen table and a perfectly prepared dinner was placed in front of us. Steak and roasted potatoes. Spectacular. As soon as we were done, the coach door opened and two gentlemen entered. They were well-dressed, in their early 40s, and clearly friends of Mr. Hendrick. I figured out that one of the men was Mr. Hendrick’s doctor who had recently performed surgery on one of his knees. The other – who was quite chatty – I couldn’t figure out. I wish I could have recorded the conversation though. They talked about a recent charity event that they had attended and how they had tricked Jeff Gordon into all kinds of things that he had not agreed to for the auction. If I recall, the auction item was dinner with Jeff. Mr. Hendrick, in an effort to drive up the bids, told the audience that in addition to dinner, Jeff would pick the winning bidder up in his car and drive them to dinner. When that bump in bidding was over with, Mr. Hendrick then announced that Jeff would also pick them up “anywhere in the USA” in his private jet as well. These guys thought that was real funny. Not sure how Jeff felt about it. After they were gone, I leaned over to Christian and asked who that was. He casually answered… “That was the Mayor of Charlotte”.

We then dispersed to the track for the Busch race. We spent some time on pit lane, and then visited Mr. Hendrick’s suite, and then back to the pits… and then checkered flag…. and then back to the helicopter… what???

I grudgingly got on the helicopter for the return trip and we were joined by Mr. Hendrick’s son Ricky, his girlfriend and their pet monkey. The monkey did not appear to mind the helicopter ride and I am positive it sensed my overwhelming fear.

For Saturday, we drove to the track and Christian had lots to take care of. I told him that I knew my way around and we agreed to meet at the 48 team’s pit box one hour before the green flag – which we did. Christian then gave me some instructions. He told me to try to be in the 48 pit box area for the first pit stop – and then he said to make sure I was back in the pit box with 10 laps to go.

For the first pit stop, he escorted me so close to the action that I could have reached out and tapped the gas man on the back.

Great stuff… and then the rear tire changer scooped up some wheels nuts and set them on the wall in front of me. He told me “these are for you – but they’re hot – don’t touch them yet”. This was all part of the choreography I mentioned early and these guys had done this many times before. Christian told me I could stay there or go wherever I wanted to, but reminded me to be back – at the latest – with 10 laps to go…. which I was.

When I got back, I let Christian know I was there. Jimmie Johnson was leading the race by the way. Christian then said “No matter what – make sure you stay with me after the checker flag…. “.

Jimmie won the race…. Christian and I jumped over pit wall and we sprinted down pit lane towards Victory Circle. He ushered me in and told me to “stay put” and that he would be coming back to get me. I was there for the champagne and confetti, the interviews and the hat dance.

After about 30 minutes, Jimmie went to the media center, the crew pushed the car out… and everyone, including Christian left. This was midnight… by the way.

So… there I was… staying put. There were a few people lingering about, but it looked to me like it was all over. What should I do? Well… I waited, and sure enough, shortly thereafter… here comes Christian, Mr. Hendrick, Jimmie and Chad. Christian grabs me and tells me to come up for a picture with the guys and the trophy… which I did.

What a weekend. First class at every step of the way.

Sincere thanks to Christian, Mr. Hendrick and the rest of the choreographers for the great memories!

And of course now… if anyone ever asks if I have been on a helicopter, my answer is… “Yes…. twice…. it was Rick Hendrick’s helicopter and my second ride was with a pet monkey.”

NASCAR’s Declining Audience – What would Steve Jobs do?

** I wrote this blog post on December 1, 2010 – 10 months before the untimely death of Apple visionary Steve Jobs. I still believe that Steve’s desire to challenge status quo and push creativity are the perfect benchmark for all to follow. RIP Steve. **

NASCAR’s Declining Audience – What would Steve Jobs do?

No matter how much NASCAR’s fan base has declined, I was reminded recently that they still have a massive audience. And yes, this is true. Whether it be a sports property, reality TV show or sitcom, most would be thrilled to have the large, loyal following that NASCAR still has.

Having said that, I still see reason for concern.

The first issue is simple. The audience is declining. This is a fact.

The second issue is also simple. The cost to participate is not declining. This is also a fact.

Let me address audience first. Growth and decline in audience are impacted by momentum. By attending a race, and/or watching on TV, fans get to join the conversation. The activity is validated by how many people are in the conversation, and you get this word-of-mouth growth. This used to (and did) takes years.  The conversations are sprinkled with questions like “Did you see….? Did you hear what (driver) did?” And when asked, you better have an answer and an opinion. So, the sport grows in popularity.

As soon as the conversation starts to contain language like; “I don’t care anymore”,  or “No, I didn’t watch that race”, or “I’m not going this year”, or “I can’t afford it”… the audience declines with steady, negative momentum.

Combine this with our new ability to communicate in real time, to likeminded people, all over the country(s), and you can see that momentum can and will shift faster than ever before, thanks to Facebook, Twitter, et al….

So, audience is declining, but it is still a large audience.

My other concern is on the cost side of the equation.  To put it in the simplest terms; the audience that Sprint will pay to reach today, is not the audience they bought. They paid for a larger audience. There are/were a lot of very clever people behind the language in those contracts – on both sides – so there might be clauses that increase the rights fee payable to NASCAR if certain audience metrics are exceeded. There may also be clauses that reduce the rights fees if there are declines in audience. If these clauses exist, NASCAR is getting lower rights fees, and that is not good. If these clauses do not exist, then Sprint is getting less value and that is not good.

And of course, where I used the word “Sprint” above, you could insert any team, series, or event sponsor. They are all getting less than they paid for.

TV rights fees are returned to the broadcast partners by selling advertising. Tough to make a profit – which they are entitled to do – with “less” audience.

The costs required to operate a race team, a race track, a licensed merchandise trailer or a hot dog stand have not declined. But their available market has.

On the race team side, in 2011, Roger Penske will end his 18-year sponsorship (partnership, loyalty, friendship) with Mobil1 and will move to Shell. Penske did this because he will get more ‘benefits’ (cash, in-kind, pass-through, technology, plus…). Okay, makes sense, but why would Shell move from Childress and Kevin Harvick – the team and driver that almost won the Championship? The answer is simple: audience. Penske brings an additional relevant, measurable ‘audience’. What the Captain has that Richard does not, is over 300 car dealerships that consume a massive amount of lubricants. With an overall decline in ‘audience’, Shell needed to find other ways to get measurable return on investment.

So, there are two strategies at play here. One is cost-cutting, and you can see that everyone is trying to do that.

To me, they should first and foremost cut the schedule. I could dedicate pages to the benefit of doing this. To over-simplify, let’s squeeze today’s audience into a schedule that will fill the seats at the track, and will re-energize TV numbers.

The second strategy is to grow or re-grow the audience.  And whenever I see a business in decline, I do what most of you reading this do. I ask myself a simple question: “What would Steve Jobs do?” (WWSJD)

So, if Steve Jobs was running NASCAR, he would declare that “the product is crap”, and that we need to “reinvent the customer experience with our brand!” Can you hear him saying that? I can.

He’d use technology  – at the highest level – to completely change the way fans consume the content. But he would not market the ‘technology’. He’d market the experience… the engagement. He’d make it cool to be a NASCAR fan. You would not just watch a NASCAR race on TV. You’d consume the content in a simple, user-friendly, meaningful-to-you, kinda way. At the track, it’d be same, only cooler.

Steve would also re-write the rule books and change the org charts of the teams. Technology would be encouraged that allows the fan to have a deeper understanding of the sport. This is key. The fan does not need to know how they got the content. They just need ‘content’ to deepen their relationship with the sport. When Steve rolls out the new iWhatever, his pitch always goes straight to the customer experience.  This is what he’d do with NASCAR.

And let’s be clear on technology. Formula1 owns “technology” in the mind of the consumer. That is not what we are talking about here. We are talking about the use of the highest technology for the benefit of the audience. Formula1’s use of technology is for braking, cornering, and accelerating… they can have that positioning.

As far as the org chart goes, they’d still interview Chad Knaus during the race, but they would also interview the team’s CEO – the “Customer Engagement Officer”. This person would manage how and where fans can consume their team’s content, in real time and on what devices. The good teams will build measurable audience by focusing on this deep engagement, and then learn to monetize it. NASCAR will want to do this as well, but the good teams will beat them to it.

Next, Steve would fire everyone associated with the television programming. No more Kenny Wallace…. Sorry! He’s just not cool enough. Steve would fix the TV product. If I knew how, then I’d be running Apple. I just know it’s broken – and that he’d fix it. It is the only TV that I watch that literally puts me to sleep. My family thinks it’s hilarious.

Steve Jobs would use technology that would allow fans to relate to the talent of the athletes. But he’d market the access and content, not the chips and ram and whatever else is in his box.

I think that “Have at it boys” was a necessary step – on the track.

I also think that Brian France needs to gather up his management team and offer them the same directive – “Have at it team!” – It’s time to make decisions for our brand with the belief that Steve Jobs will be presenting the ‘new’ NASCAR in a Keynote presentation.

It better be new and beyond cutting edge, and it better be cool…. And, it better be now.

Spending time with Chris Economaki – 1994 Inductee into the Motorsports Hall of Fame

Back in the early 90s, I was head of marketing for Gallery 500 – an automotive art gallery and museum based just north of Toronto. I spent a considerable amount of time everyday coming up with events and activities designed to expose the gallery to a global audience of automobile and race fanatics.

One of our successful major events included a fund-raiser for the Gilles Villeneuve Museum in Berthierville, Quebec. We had teamed up with them, got some great memorabilia, as well as some cool things from other supporters. We had Gilles’ helmet and suit, Formula 1 trophies, his Direct Film Formula Atlantic car and a Ferrari T312T5 F1 car. We would have a kick-off event and sale with a portion of proceeds going to the museum. Erik Tomas and Raceline Radio did a live remote show from the gallery. It was cool and we raised some money.

The exhibit would run for three months or so and then would move to the Toronto Auto Show.

Somewhere during the run for the exhibition at the Gallery, the USAC midgets were scheduled to come to the Skydome. The radio promos talked about Kenny Schrader, Tom Sneva and other open-wheel stars – plus – Chris Economaki would be doing the on-event play-by-play announcing of the event. Cool!

Chris Economaki encounter # 1 – With the knowledge that Chris was coming to Toronto, I came up with a plan. I called his office and simply offered to pick him up at the Toronto airport and drive him to his hotel. I told him that we’d be driving right past Gallery 500 and that I had a bunch of Gilles Villeneuve memorabilia that I just knew he’d like to see. My goal was to get some coverage in his column in National Speed Sport News. So, he cautiously agreed…. but he agreed.

So, fast forward… I pick him up and we head westbound on the 401. Try as I might, I could not engage him in any conversation. I think that if he would have said anything, it would have been “Don’t talk to me”. Might have been the mullet? Anyway, as we were coming up to the DVP, he finally spoke…. “Why the hell do all you Canadians drive with your damn headlights on during the daytime??” And for those of you that know Chris, read that quote as if he is saying it to you – doesn’t that just sound like him? Awesome. I discuss the concept of daytime running lights – just like Sweden I explain – and we resume radio silence.

We get to the gallery, and he finally engages me. He asks lots of great questions. As a lot of you know, he always carries a camera and he snaps a bunch of pics. I ask him for a picture of him beside the Ferrari and he happily obliges.

On the drive to the hotel, we’re best buddies… finally! We’re discussing family, Canadian beer, hockey, AJ Foyt, daytime running lights and of course, Linda Vaughn.

The USAC midget event comes and goes and that’s that. A few weeks later, Gallery 500 gets a great pop in his column – mission accomplished!

Chris Economaki encounter # 2 – About 7 months later, at the Speedway Club at the Charlotte Motor Speedway, an event took place to announce the “Driver of the Quarter Century”. There were 10 nominees including RICHARD PETTY, A. J. FOYT, DON GARLITS, DALE EARNHARDT, DAVID PEARSON, DARRELL WALTRIP, CALE YARBOROUGH, AL UNSER, RICK MEARS – and the winner – MARIO ANDRETTI. Most of these guys, if not all – were there. Gallery 500 was a ‘table sponsor’ for the event and as such, I was fortunate enough to attend. Prior to the formal proceedings, the bench racing and cocktails were flowing. And then, you know what happens when that someone special enters a room? People stop talking, glance over, point and nod their approvals and admiration. You guessed it…. Chris Economaki had arrived. By plain dumb luck, I was right at the door as he had entered. I approached him like anyone who approaches an “old friend”.  “Hey Chris… it’s me… Jim Bowie” I enthuse – but get nothing in return. “From Gallery 500 in Toronto…. Remember?” I ask, less enthused. “Oh…. Yeah….. Right…. Yeah…. (long pause, looks me over)”. Just when I think it’s coming back to him, he says….

“Yeah…. Can you get me a scotch and water kid?”

“Yes Sir Mr. Economaki”… and I was damn proud to do it!

Chris is 91 now and I hope that someone writes a book about him one day. I just cannot imagine the stories. There will never be another like him.

Thanks for everything Chris Economaki!

Anatomy of a Motorsports Sponsorship Deal

The Sprint PCS Story

This case study, if it had a title, could be called “Credit where credit is due” – or maybe we would call it – “Yeah…. I did that deal”. That title would come from the ‘discussions’ held after the fact about how this partnership came together. Who ‘really’ made it happen? I am still not sure – but I’ll tell you what I saw….  from where I was standing.

Would it have happened without Arie Luyendyk – Indy 500 Champion – as the professional athlete and corporate spokesman?

Would it have happened without Fred Treadway as the team owner?

Would it have happened without Grant Haughawout as the show-car truck driver?

Would it have happened without the ‘Milkman’?

What would have happened without Square One – the decal/vinyl graphics shop?

We may never know…. they were all ‘involved’….. and oh yeah….  so was I.

In March of 1997, while overseeing all marketing, communications and sponsorships for Treadway Racing – a 2-car team competing in the Indy Racing League – I contacted both the Indianapolis Motor Speedway (IMS) and the folks from IEG (the sponsorship guru’s in Chicago). I proposed that we host a motorsports marketing seminar at the Indianapolis Motor Speedway sometime during the awesome ‘Month of May’ activities. We would invite up to 1,000 executives… decision-makers from companies not involved in the use of motorsports as a marketing tool. We had two strong credible industry forces to capture this audience – the Speedway, site of the world’s largest single day sporting event, and IEG – the global leader in sponsorship. So I crafted a letter, to be sent on IMS letterhead and under Tony George’s signature, that was sent to IEG’s targeted list of marketing pros. It invited these execs to a full day at the track on the Friday preceding the qualifications for pole position, which would happen on Saturday. We knew that to invite them to come on a Saturday would lessen the attendance significantly – despite the draw. Who would be willing give up a weekend, even for this? They would have breakfast with Tony George and 4-time Indy 500 winner – A.J. Foyt. They would then get a tour of the museum, including the basement where the good stuff is kept. Then off to Gasoline Alley, the team garages and pit lane – all of which require ‘special’ credentials. A tour of the corporate hospitality facilities, specifically the luxury suites overlooking pit lane, would be where they would end up. What wasn’t in the letter was that when we got them to the suites, they would get a soft ‘pitch’ on team and league level opportunities. This letter was sent to approximately 1,000 executives. Who showed up? Stay tuned…..

Sometime in mid-April, Grant, who then hauled around one of our showcars, was unloading a car at the Castleton Mall in Indianapolis. Why it was going on display escapes me, but here is Grant unloading the car when a young guy walks up and is intrigued by the car (that’s the whole idea – by the way). He quizzes Grant… how fast? how much? why no tread on the tires? how much power? – the usual.  The guy gets around to asking Grant why it’s there and Grant explains the ‘marketing power’ of one of our showcars. The guy then tells Grant that his company – Sprint PCS – is about to launch in the Indianapolis market and quickly figures out that he could use this car to help kick off the program. He hands Grant a card and is told that one of the marketing peeps from Treadway Racing will give him a call. The next day, Grant hands me the card at the race shop and tells me that this guy wants to ‘rent’ a showcar. I immediately take the biz card and hand it to the “Milkman’.  David, (Milkman) who was responsible for Business Development (finding new team level sponsors) calls the guy from Sprint PCS and they agree to meet and chat. Within just a very few days, a showcar request escalated to having our driver – 1990 Indy 500 Champion Arie Luyendyk – launch Sprint PCS – at a media event held at the Speedway, in the Treadway Racing suite. Arie would make the first call on the new Qualcomm manufactured Sprint PCS phone during the first week of practice for the 1997 Indy 500. To call the timing lucky would be an understatement. At this point, the ‘negotiations’ were with local market reps from Sprint PCS – out of Cincinnati I think.

By early May, the rsvps were returned from those executives who would take advantage of the ‘opportunity of a lifetime’ to come to the Speedway and get the behind-the-scenes look at this sports and event marketing powerhouse. Out of 1,000 invites, 11 people were coming, representing four companies. Wow… this is tough. But of the four companies attending – two of them that signed up did business together – Sprint PCS and Nortel. The executive from Sprint PCS was none other than Charles Levine – the newly appointed CMO for Sprint PCS.

Back to the local market event. Between business media and the racing media, the product launch/media event that was held at the Treadway suite at the Speedway went well enough with Arie that Sprint PCS asked for Arie and the showcar to be present at the first retail store opening which was happening in just a few days. We all agreed on rights fees, expenses and all that stuff real quick and within 48 hours, the Sprint PCS newspaper advertising was featuring Arie Luyendyk and inviting customers to meet and greet Arie – get autographs, photos and racing memorabilia. Now, it is important at this time to mention that a few key people were not involved in any way at this time – team owner Fred Treadway and Sprint PCS CMO Charles Levine. The store opening went well and Sprint PCS was seeing measurable results from the program at this level. Sprint marketing types from Cincinnati and Minneapolis were catching the drift of all this. At this point, there was great desire on my part, and on Milkman’s part to grow this program – Sprint is one of those powerhouse companies that bizdev folks get real excited about. We also knew the power of local market buy-in, as well as the power of buy-in from key ‘influentials’ below the person who ‘signs the checks’.

Friday May 9 came quickly but we were ready. Working in concert with speedway marketing types, we had a full day planned for our 11 attendees – all of which showed up. We went about our business of racing on that day. We had plenty to do – over 100 guests from our other sponsors were present. The suite was full of guests all day long. We were doing last minute contingency sponsorships including an agreement with Tom Floyd from Pennzoil. I mention this because as it turned out, this became a very lucrative partnership for us.

Somewhere after lunch, I reached out to one of the Speedway marketing people that was on the tour to inquire as to what the mood was like – I wanted to know how they were responding. I was told that one of the attendees really ‘got it’. He was talking about Charles Levine from Sprint PCS. I didn’t actually meet Charles until around 2:30 that afternoon. We had a brief introduction and I asked him if he was enjoying himself. He was ‘cool’… “I know what this all about”… was his attitude. I then asked what he thought about our local market efforts and he thanked me for what we had done. When I started to get into a little of the detail of those efforts, he cut me off explaining that he didn’t get too involved “at that level”.

I think it is important to point out that by this Friday, we (Treadway Racing) had been on track for 4 days – and that Arie had topped the speed charts every day. It was an intense battle with Team Menard where bragging rights, momentum and confidence were all on the line. Arie was very serious about being the quickest – and around 3pm on Friday, Arie again worked his magic – setting fastest lap of the day, on the track. All this time, Milkman and I had been brainstorming on how to get Sprint PCS involved and we decided to pull Charles Levine out of the tour to talk to him. I arranged to meet Charles in the Treadway Racing hospitality coach on the promise that it would only be a few minutes and we would quickly return him to the tour. He reluctantly agreed so Milkman and I bolted down there from the suite with a copy of a proposal that had been prepared for Kraco. (of Galles-Kraco fame – owners of Michael Andretti’s race car in the mid-80’s)

We sit with Charles and get right to the point. We can get Sprint PCS on Arie’s car tonight and with Arie being the favorite for the pole tomorrow – Sprint PCS will be seen all over the country for a fraction of what their existing ad plan can do – and we had already proven the demographic similarities through our local events. Charles seems interested but he leaves the motorhome within 3 minutes explaining he doesn’t want to miss the tour and that he will think about it.

I am feeling that we have a 50-50 shot at getting some sort of partnership. After 14 years (at that time) of trying to put these programs together, that was very optimistic for me. Milkman and I quickly figure out that if Charles were to say yes to some sort of program at 6 pm tonight, our decal vendor will most likely be long gone. So we take a big chance – Milkman and I get with Steve Turner, (our decal guru, purchasing manager, tire guy, mechanic, all round good guy) we call Square One Graphics and prepare them for a possible order for Sprint PCS decals. Now at this point, we don’t know what might happen, but we need to prepare for just about every conceivable level of partnership. We quickly put together a list of various sizes and colors. That list by the time we were done was over 200 decals. Square One doesn’t have artwork for this new logo so I suggest that they get a newspaper from last week and pull the logo from an ad and begin scanning it so that it will work on his computers. These vinyl graphics shops that are based in Indy, there are 3 or 4 of them, live and die by their ability to service this type of last minute request – it happens all the time. To further complicate our situation, Square One was working flat out on another team’s ‘last minute request’. We were told, in no uncertain terms, that if we needed these decals, we needed to confirm the order by 6pm and that Square One would have them ready by 4:00 am – yes 4:00 in the morning – Saturday morning. Cool….. plenty of time.

Back on the tour…. the clock is ticking. We decide that we have to pull Charles out again. I call one of the tour leaders on their cell phone and ask them to put Charles on the phone. They were actually on the race track, being driven at a very high rate of speed and Charles was not impressed with this second interruption. He reluctantly agreed to meet me back at the Treadway Racing motorhome and we sat down again. I got right to the point…. “Here’s what we can do…. but need an answer right now!, I can give you an associate level partnership which includes signage on ‘everything’ for $250,000.”

I whipped out the Kraco proposal again and showed him that what I was offering him was, relative to the Kraco proposal, a good offer. I also showed him the exposure that Arie had received from Pole Day qualifying in 1996.

Well…. Charles said yes – to a 1 race deal – the 1997 Indianapolis 500, starting with Pole Day (tomorrow) for $250,000…. But then he immediately said that he had to let his marketing people in Kansas City know about it…and get their blessing – he wanted them to be supportive of this – and rightly so. He also said that he wanted to figure out a way that he wouldn’t have to pay for it. I wasn’t sure exactly what that meant but explained that we had to get started. So, we separated again – Charles called head office and Milkman and I called Square One to give them the green light. We agreed to meet at the Speedway, at the entrance to Gasoline Alley (which will be locked) at 4:00am.

Charles rejoined the tour – and remember that execs from Nortel were on the tour? Well Nortel is a major vendor to Sprint – they sell them telephone switches – big ones – multi-million dollar ones. So Charles got Nortel involved ‘somehow’. We believe that there were co-op marketing dollars involved but we never did find out. It was good enough for Charles – so it was good enough for us. Scott Goodyear, who was Arie’s teammate was also supported by Nortel, although a different group – but a nice fit nonetheless.

We had done this deal on a handshake – we didn’t have any choice – and I thought that we were we done…. for now. We weren’t. Charles asked to meet us one more time and ‘suggested’ that because their market launches in Texas and Nevada happened at the same time as our races there – “I would like you to just leave the decals on for those 2 races as well”. This was not part of our deal – we could have asked for more money – but were pretty sure that would have been risky. But we needed something – so we asked that for Sprint PCS phones for everyone on the team – and – that Charles agree to a meeting in Kansas City to discuss a multi-year plan that includes vendors, retail distribution, corporate hospitality, use of marks, inclusion in Sprint PCS advertising, and anything else that we could include to help with the launch of their new brand. Charles agreed – we agreed – we all went back to work. I ran into Fred Treadway on pit lane around 6pm – told him what he had done, to which he replied “Cool”.

So, we met the decal guys at 4am (jumped the locked fences to get into the garage area – a big no-no)…. and by the time the gates opened at 6am, we had Sprint PCS logos on everything. Arie went on the capture the pole, and then went on to win the race. Charles had done very well – Sprint PCS received over $3.5 million worth of in-focus TV exposure for this event (source – Joyce Julius) – and we were thrilled with the future possibilities with this global brand.

By mid-September a multi-year multi-million dollar partnership was done that included Qualcomm and Radio Shack.

So… who did this deal? Well, as you can see it was a team effort. Lots of people can take credit for this one – and rightly so. The photos below – courtesy of the Indianapolis Motor Speedway – highlight the fruits of all of our labour. Enjoy!

Corvette Abuse at Mosport by Super Dave Osborne

Corvette Abuse…. starring Super Dave.

In the early ‘90s, my family and I moved from Burlington to Bowmanville because I was spending just about every weekend at Mosport. We lived in Bowmanville until January of 1996. At that time, we moved to Indianapolis as I was hired to oversee the marketing and communications functions for the soon-to-be Indy 500 Champions – Treadway Racing.

But for the five or six years that we lived in Bowmanville, Mosport became my second home. Not only did I go up just about every weekend, but I also went up for Porsche Club events, track days, private test sessions and other events that were held on the week days.

One of the craziest things about my time in Bowmanvlle – in retrospect – was that after school, my daughters would have their friends over – ages 7 – 12 or so – and we’d jump in my Ford Aerostar minivan, head up to Mosport, and we would do laps of the track. That is the type of relationship that I had with the people at Mosport day-to-day. Looking back, I have to think “who would let their 8-year old get in my van to go do laps of Mosport?” I certainly wouldn’t….

But, that was not the craziest thing that I saw at Mosport in the early 90s. On one of my mid-week visits, I was speaking with one of the track workers who mentioned that I “couldn’t come up tomorrow” because they were shooting an episode of the Super Dave Osborne Show.  Wow… cool… I loved that show!

So, of course, I told him that I HAD to come up, that I would stay out of the way and no one would even know I was there. He reluctantly agreed, so the next day, up to Mosport I went – camera in hand.

The premise of the show was that Super Dave was treating a bunch of celebrities to a performance driving school. At the time, the Powell Corvette School (don’t recall the official name?) was based at the track, and those Corvettes were all used as props for the show.

The celebrity students included Linda McCartney – who was sponsored by Paul McCartney, Oprah – who was sponsored by Stedman, Louis Malle (Google it) and others. It makes perfect sense that Oprah would need some high-performance driving instruction from Super Dave, at Mosport, in a Corvette…. right?

At some point the story line of the show dictated that Super Dave was demonstrating some of the finer points of car control, and of course his Corvette gets blown to smithereens. For the explosion, they used a crapified mid-70s Corvette.

The on-site explosives experts were very adamant that everyone be “far clear of the bomb blast”. This turned out to be good advice. When the Corvette died it’s unfair death at the hand of the Super Dave script-writers, the explosion totally destroyed the Vette, and also blew the windows out of the tower!

Of course, everyone on the cast and crew were thrilled with the carnage.

I am sure that this is not the craziest thing that has ever happened at Mosport, but it’s on the list.

One more thing… amazingly, despite the destroyed Corvette and Mosport tower abuse, Super Dave lived.

You can read more about Super Dave Osborne here.